Spc4 Bulk SMS Portal : How To Deduct SMS Units From Wallet Balance

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There are cases you would like to deduct sms units from users accounts, maybe after you mistakenly credited the users more than the units purchased. Well, if you own a bulk sms portal in Nigeria powered by SPC 4, you can easily deduct sms units by making use of – sign on the credit members page.

For example, if you want to deduct 100 sms units from a user account, you will have to enter -100 in the “no of units” field as seen in the screenshot below:

spc 4 for bulk sms portal

Drawback is that the user will receive a credit sms alert instead of debit alert. Workaround is to disable notification before the deducting the sms units and re-enable it after the deduction.

Alternatively,

You can edit the wallet balance in your bulk sms portal database. Here is how :

  • Sign in to your bulksms site as admin.
  • Click “Manage Members”.
  • Search for the username of the user you want to edit his/her wallet balance.
  • Note down the wallet balance.
Thereafter, 
  • Sign in to your bulk sms portal cPanel.
  • Go to phpMyAdmin.
  • Click on your bulksms portal database name.
  • Click on the table whose name contains “…_users_xtra
  • Click “search”
edit wallet sms units balance in bulk sms portal
  • Search for the wallet balance you want to edit and ensure it’s for the user you want to edit.
  • Double click on the wallet balance and edit to your desired sms units.
  • Click outside the field to save changes. 

Go back to your bulksms portal, check the user’s wallet balance and it should now reflect the new balance.

That’s all.

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